
Scaling a high-volume communications platform
APIs handling more than 10 million requests a month were running too slow and using too much memory. I went after both.
Explore the outcomeA focused archive shaped for clients & collaborators, with the strongest signals surfaced first.
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APIs handling more than 10 million requests a month were running too slow and using too much memory. I went after both.
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Untrusted email HTML rendered inside a CRM is a live XSS risk. I built a Gmail-like preview and reply experience that sandboxes it safely.
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Moved production services off App Engine and onto NestJS, Docker and Kubernetes — infrastructure costs dropped by approximately 80% as a result.
Explore the outcomeThree separate composer modules were quietly duplicating the same logic. I unified email and SMS into one interface, with attachments, templates and cross-editor compatibility built in.
Explore the outcomeBuilt the OAuth and webhook backbone that lets new communication channels get added without a bespoke integration each time.
Explore the outcomeBuilt the customer-facing commerce experience for Amway's B2B platform — personalised journeys at a scale that had to hold.
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